Team Lead Operations (Bulk cargo)


Wilmar Europe in Rotterdam is a fast growing and international processor and trader in the plant based oleochemicals industry. We are a strong proponent of sustainable growth and are strongly committed to corporate social responsibility and are a pioneer in that field in our industry.

Wilmar Europe's head office where the trade and commercial activities for Europe are handled, is located at Delftseplein next to the Central Station in Rotterdam.

Due to the expansion of our activities, we are currently looking for a self-starting and hands-on:


In this challenging role you will manage and support the Bulk team on operational level in the day-to-day business. This includes but is not limited to the management of the physical and administrative inbound and outbound flows of bulk in a cost-effective way to ensure that our factories and/or customers are supplied in time and sales and purchase agreements are met. The bulk team is part of the Operations department and consists out of a team of six young and multicultural colleagues. The position is based in our Rotterdam office and reports to the Operations Manager.


Main responsibilities:

  • Manage the team in day-to-day operations and coordinate and resolve extraordinary issues in ships planning, tank storage/terminal operations, port operations of arriving vessels etc.
  • Coordinate inbound and outbound scheduling of bulk cargo; optimise the planning and ensure the operations are done in the most efficient and cost-effective way for the organization.
  • Manage team resources as required to ensure business continuity and ensure sufficient back-up when required
  • Gather and link information, resolve discrepancies and make strategic recommendations
  • Analyse and evaluate strategic information (freight cost, storage cost, contract management, SLA, etc.)
  • Define and provide targets (KPI’s) for the team to ensure the team meets business needs
  • Escalate operational issues to management when needed
  • Coordinate and manage relationships with the various stakeholders in the supply chain
  • Coordinate and manage relationships with third parties, tank storage, suppliers and production site(s).
  • Coordinate and manage the relationship with the shipping desk at Singapore Headquarters.
  • Monitor customs related activities
  • Identify process bottlenecks and implement solutions in a timely manner.
  • Lead, develop and appraise team members to ensure individuals meet the job standards

We are looking for a candidate with:

  • Bachelor’s Degree (HBO/ MBO level 4)
  • Experience of working with companies engaged in export-import and trading activities
  • Knowledge of International Trade Practices
  • Knowledge of import and export (customs) documentation and procedures
  • Knowledge of transport & storage of Bulk Cargo
  • Good skills in ERP software and MS Office (Excel, Word)
  • Good communication skills in English and Dutch
  • Knowledge of specific contract terms as custom of the trade (FOSFA & NOFOTA)
  • Ability to lead by example & motivate others
  • Able to cope with Stress / unpredictable situations
  • Prioritize and manage several tasks simultaneously
  • Have a creative mind to resolve challenges

More about Wilmar Europe
Wilmar Europe in Rotterdam and Wilmar Oleochemicals in Rozenburg (Botlek-Rotterdam) together form the Wilmar Europe organization, which in turn is part of Wilmar International. Wilmar International is founded in 1991 and is headquartered in Singapore. Today, Wilmar is a world leader in processing, trading and merchandising oilseeds, edible oils and sugars, specialty fats and oleochemicals, biodiesel and grain. It has more than 500 factories and an extensive distribution network in China, India, Indonesia and some 50 other countries on all continents. Wilmar is a strong proponent of sustainable growth and is strongly committed to corporate social responsibility and is a pioneer in that field in her industry.

Wilmar Europe's head office where the trade and commercial activities for Europe are handled, is based in Rotterdam. In addition, Wilmar Europe has offices in Germany, France, Spain and Italy and joint ventures in Italy, Poland, Switzerland, Ukraine and the United Kingdom.

Quality, service and reliability are the cornerstones to Wilmar’s reputation as an international processor and trader in the edible oils and oleochemicals industry.

We offer you: 
A dynamic and a Rotterdam based job within an inspiring team with the opportunity to bring up your ideas. Taking responsibilities and personal development is self-evident within our company. Wilmar Europe Trading B.V. offers an attractive salary and benefits package:

  • 30 holidays per year
  • 13th month
  • Pension scheme paid in full by Wilmar
  • Participation in the employer's collective fitness scheme and health insurance
  • Various other insurances paid for by Wilmar
  • Work from home possibilities

If you are interested in this vacancy and working for our company, please send your curriculum vitae in the English language via our website For more information on Wilmar you can also check on our international website 


Wilmar Europe is growing significantly and has a demand for ambitious professionals to join our organisation. Employees make the difference; this is the reason why we are always looking for new enthusiastic colleagues who want to be part of our success. Wilmar Europe offers a dynamic and international work environment. We appreciate if our employees take their own initiative and bring in new ideas, next to taking responsibility.
Our European headquarters is in the city centre of Rotterdam near the Central Station.

For recruitment agencies:

We have made a conscious decision to do the recruitment ourselves. Therefore, we kindly ask you to not forward any candidates, as we will not accept their applications.

You are applying for the job Team Lead Operations (Bulk cargo) at Wilmar Europe Trading (WET.OPS.151).

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